Refund Policy

Understand our policy on refunding unused credits.

Refund Policy

At Cosmise, we strive to provide clarity and transparency regarding refunds. Please read this policy carefully to understand your rights.

No Refunds on Used Credits

• Credits Already Used: We do not provide refunds for any credits that have been used, regardless of the circumstances.

Refunds for Unused Credits

• Eligibility: Refunds are only applicable for credits that have not been used.
• Refund Amount: The refund will be calculated based on the unused credits remaining in your account at the time of the refund request.

Requesting a Refund

To request a refund for unused credits:

1. Email us at help@cosmise.com.
2. Include your account details and reason for the refund.
3. Allow up to 10 business days for us to process your request.

Changes to This Policy

Cosmise reserves the right to update this refund policy at any time. Significant changes will be communicated to you via email or on our website.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

• Email: help@cosmise.com

Thank you for choosing Cosmise.